Accessibility Standard for Customer Service Policy
This policy and its procedures address the accessibility requirements of Cerio when providing goods and services in a way that respects the dignity and independence of people with disabilities.
In 2005, the Government of Ontario, Canada passed the Accessibility for Ontarians with Disabilities Act (AODA) with the intention to make the province of Ontario fully accessible by 2025. Cerio strongly supports this important objective and is committed to improving opportunities for people with disabilities by preventing and removing barriers to accessibility.
Cerio is committed to treating all people in a way that is respectful of their dignity and independence. Cerio is committed to providing a barrier free environment and meeting the requirements of all existing legislation and its own policies and goals related to identifying, removing and preventing barriers to people with disabilities that might interfere with their ability to interact with Cerio.
This policy and its procedures address the accessibility requirements of Cerio when providing goods and services in a way that respects the dignity and independence of people with disabilities.
This plan outlines the steps and actions that Cerio has taken or will be taking to prevent, identify and remove barriers to people with disabilities that might interfere with their ability to interact with Cerio.
We would appreciate your feedback on the accessibility of the manner in which we provide our goods and services to all persons that we serve. Your feedback is important to helping us improve accessible services at Cerio.
To provide accessibility feedback or to obtain this information or any of our documents in an alternative format, please contact our AODA Compliance Officer in any of the following ways:
Accessible Emergency Information
We are pleased to report that there are currently no disruptions of service at our Kanata, Ontario office.